RPA + AI = IPA
Why do Businesses Need Automation?
As per McKinsey & Company estimates, 85% of a typical firm’s processes can be automated & 25% of the jobs will be robotized by 2025. The RPA market size is expected to grow at 29.7% CAGR and reach $14B by 2028. 94% of CEOs that have incorporated RPA believe that it has increased productivity.
Automation will enable companies to stay competitive in the market. Companies which have adopted automation have shown significant improvement in customer experience, cost reduction & increased employee engagement.
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How RPA can help your Enterprise?
Enhanced Efficiency
Enhanced Customer Experience
Higher Accuracy by Eliminating Human Errors
Boosted Productivity & Better Compliance
Cost Savings and Faster ROI
Optimal Scalability
Happier Employees
Reliable Operational Security
Accelerated Digital Transformation
Automation by Function
Finance
We work with Finance professionals to streamline transactional workflows for enhanced efficiency, better compliance & risk management and strategic impact. The cost savings achieved through RPA allow financial leaders to strategically allocate resources and focus on value-added financial strategies.
Operations
We work with operation's leaders to automate routine tasks boosting operational efficiency, reducing manual errors and strategically position their teams for innovation & value-driven contributions to the organization
Procurement
We work with Procurement teams to automates routine tasks such as purchase order processing & invoice reconciliation, boosting operational efficiency so that they can focus on strategic activities strategic sourcing
Supply Chain
RPA is invaluable for SCM professionals to automate manual tasks like order processing & inventory management, improving operational efficiency. This way, the SCM professionals can dedicate more time to strategic planning, demand forecasting, and supplier collaboration.
Sales & Marketing
RPA helps to automate lead generation, data entry, and reporting, freeing up valuable time for strategic initiatives, enabling teams to focus on customer engagement and creative marketing strategies. Ultimately, it helps to drive revenue growth, build stronger customer relationships, and adapt quickly to market changes.
Customer Service
We work with Customer Success professionals to implement RPA to enhance service efficiency, allowing customer service teams to focus on personalized assistance and complex problem-solving. This contributes to heightened customer satisfaction & operational effectiveness.
Human Resources
We work with HR professionals to implement RPA to streamline HR processes, automate manuals tasks (candidate screening, onboarding paperwork etc.) allowing HR teams to focus on strategic initiatives like talent development and employee engagement
Information Technology
We work with IT Leaders to implement RPA as the flexibility of RPA enables IT leaders to scale rapidly, adapt to evolving landscapes, and drive value within the enterprise while reducing operational costs.
Legal Operations
RPA helps legal teams to automate document review, contract management, compliance monitoring & reducing manual administrative tasks. By streamlining these processes, RPA enhances legal efficiency, allowing legal professionals to focus on complex legal strategies and critical decision-making.
How do I put RPA Into Action?
RPA adoption is a long-term journey of creating change, operational as well as cultural. Creating strategic, enterprise-wide change is the hallmark of successful RPA implementation. Getting started is often the largest hurdle. Urgent business needs can be a helpful catalyst to get the initial push. However, it is advisable to follow below steps in order to kick start your RPA journey:
Process Discovery: Identify automation opportunities.
Organization Readiness: Choose RPA Sponsor, Identify Business Processes, Define Success Criteria.
RPA Vendor Engagement: Think Long term, Plan strategically and Prioritize User Experience.
Proof of Concept or Pilot: Validate the feasibility of the initiative, mitigates risks, optimizes resource allocation.
Fast Track the Journey: Accelerate digital transformation by using RPA to stay competitive.
Our Automation Expertise
Process Discovery & Prioritization
Kickstart your Automation Journey
Fast-track your Automation Journey
Support & Enhance Your Bots
Intelligence Process Automation
Migration & Upgrade
Develop Automation Roadmap
Setup RPA CoE
RPA As a Service
Expertise and Partnerships with RPA Leaders
Blogs
An Overview of The Typical ROI that Businesses Can Expect from Implementing RPA
Businesses implementing RPA can anticipate a significant return on investment (ROI), often evident within a short period post-implementation. Typically, ROI from RPA can manifest through direct labor cost savings, due to the automation of repetitive and time-consuming tasks.
This leads to a reduction in the need for manual work and can significantly cut operational costs. Moreover, RPA enhances accuracy and compliance, reducing the financial impact of errors and non-compliance penalties.
Indirect ROI is also seen in increased employee satisfaction and customer service improvements due to the redeployment of human resources to more strategic and rewarding roles, leading to better retention rates and customer loyalty.
The speed at which RPA can be implemented and scaled contributes to a faster realization of these benefits compared to other IT investments. Overall, RPA’s ability to improve process efficiency, reduce errors, and free up staff for higher-value work creates a strong case for a positive ROI.
Which Industries Can Benefit From RPA?
Healthcare: Hospitals and clinics can use RPA for patient scheduling, billing, claims processing, and maintaining patient records, allowing healthcare providers to focus more on patient care.
Banking and Finance: RPA can handle transactions, compliance reporting, account opening and closing, and customer due diligence, helping financial institutions to improve accuracy and service delivery.
Insurance: Automation with RPA helps in processing claims, underwriting, policy administration, and regulatory compliance, streamlining operations, and reducing processing times.
Manufacturing: RPA can improve supply chain operations, inventory management, order processing, and payment processing, ensuring efficiency in the production cycle.
Telecommunications: Telecom companies can deploy RPA for monitoring network equipment, managing customer inquiries, and billing processes to enhance customer service and operational efficiency.
Retail: Retailers can use RPA for inventory management, purchase order issuing, and returns processing to enhance customer shopping experiences.
Human Resources: Automating HR-related processes like onboarding, payroll, and benefits administration frees up HR professionals to focus on strategic initiatives.
Public Sector: Government agencies can implement RPA for data entry, compliance, and license renewals, thereby improving public services and compliance.
Transportation and Logistics: Companies in this sector can benefit from RPA by automating shipment scheduling, tracking, and invoicing to improve logistics management.
Additional benefits of RPA
Robotic Process Automation (RPA) offers a multitude of benefits beyond just cost reduction and efficiency gains. It plays a pivotal role in digital transformation, serving as a non-invasive integration technology that can bridge disparate systems with minimal disruption.
RPA facilitates enhanced data quality and analytics, as it allows for the extraction and processing of data across various systems, leading to more informed business decisions and strategies.
The technology also supports compliance and regulatory requirements, as automated processes are consistent and can be designed to comply with required standards and regulations.
Moreover, RPA contributes to better customer service as responses can be faster and available 24/7, thus improving the customer experience and satisfaction. By handling repetitive tasks, RPA also enables employees to focus on more strategic, creative, and customer-focused initiatives, which can lead to innovations in products and services.
Additionally, RPA is scalable and flexible, accommodating seasonal fluctuations and enabling businesses to quickly adjust to market demands.
The scalability of RPA also means that businesses can start small and increase their use of automation incrementally, leading to steady improvements and the ability to manage and control the pace of change within the organization.
Finally, RPA contributes to a more agile business, capable of responding swiftly to opportunities or challenges in the marketplace, thus maintaining a competitive edge.